Reviews
The team at Kirk Eye Center is dedicated to providing a wide range of eye care services to meet your unique vision needs. We are a family-owned practice founded more than 50 years ago, currently spanning three generations of doctors. Over the years, many patients have trusted us to provide high-quality ophthalmology care in a safe and attentive environment. We invite you to take a look at our patient feedback to learn more about what you can expect when you visit us in River Forest or Gurnee, IL.
"My opinion on lasik surgery at Dr. Kirks Office: 1. Customer service 2. pain 3. recovery & vision...1. I had lasik surgery at this office and appreciated the medical staff very much. Once you pass the customer service desk the nurse aids and all staff in back are very welcoming and sweet. Made me feel very comfortable compared to a major lasik company I visited months prior and opted out of doing service with. I will say that the front desk team could come across a bit rushed and too busy to really focus on me and truly make me feel "special".... after all I’m forking over a lot of money for lasik right? If you ask me, this is an expensive investment I’m making on my sight so I would expect nothing less then top notch service from the greeters. But they didn’t perform the surgery so let’s move on. Dr. KIRK was pleasant and well experienced. My first visit with him was short but efficient. I only wish I would have shared more about my eyes so that I could feel like he knew more about my health before surgery. I’m sure he had all he needed with his experience through the exams and all... but I guess just to make me feel more at ease with this ...maybe just a few more questions about my eye history. 2. The pain was excruciating. No one could have EVER prepared me for the pain I felt. Was it the numbing drops? Did they not wait long enough for it to take effect? Was I just not tolerant enough? Were my eyes just too sensisitive from sleeping with contacts over the years? (Something I never shared) am I not good with anesthesia? I had so many questions as to why I felt SO MUCH pain during the surgery process. On my first eye, I felt the cornea lifted up and it burned, but I didn’t on the second eye. The pressure on my eyes was unbearable. I was referred here and it was due to several great experiences so I truly don’t question the Drs ability and have no negative feedback after my recovery because my results speak for themself ...I CAN SEE!!:) but just the mere fact that I was expecting "a painless" surgery, and maybe just uncomfortable at most is why I give this a 4 star rating. I will say that most people if not all say its painless so now I just question Everyone’s honesty on this! 3. Recovery.... I could see on DAY 1 after surgery... very sensitive eyes of course. But I was pleasantly surprised that my vision was good! Normally -5/-4 ....now 20/20? I do have to say that when you wear contacts vision is so sharp its not the same with lasik. Its almost like a spark of clarity is missing. Wish I would have been prepared for that. Because you expect perfection ... but its more of natural perfection vs modern perfection if that makes sense? Its almost like you do settle for a tiny bit less ."