Reviews
The team at Kirk Eye Center is dedicated to providing a wide range of eye care services to meet your unique vision needs. We are a family-owned practice founded more than 50 years ago, currently spanning three generations of doctors. Over the years, many patients have trusted us to provide high-quality ophthalmology care in a safe and attentive environment. We invite you to take a look at our patient feedback to learn more about what you can expect when you visit us in River Forest or Gurnee, IL.
"Dr. Patel, was not only showed compassion for my son who could not sit still, but was also thorough. Dr. Patel made the process seamless. Thank you so much!"
"I have been treated by all three Kirk family M.D.s (Scott, his son Tyler, and Scott's brother Kent), and all seem competent and thorough. Additionally Dr. Scott Kirk performed cataract surgery on me about four months previously with a good outcome. Robin, the optical dept. manager was especially helpful when I asked her to check the correction on two sets of glasses I had purchased elsewhere. The staff is in general fairly friendly, especially the two women at the front desk. --- Ten years later I'm still coming back, and on October 3, 2024, Dr. Scott saw me. Assistants are doing more of the work, but Scott comes in, does the dilated examination, and explains your condition to you. Fortunately for this 80-year old, he said that all looked good. I plan to be moving up north fairly soon, but I will still take Amtrak to Chicago for him to examine me."
"I like going to Kirk Eye Center because everything runs smoothly. A person’s eyes are so important and they carefully explain the procedures that they do. When you leave, you feel confident that you have received high quality care."
"Cassandra started my grandfather's appointment. My grandpa is 92 she was so patient, kind, and compassionate. Her whole aura was positive. I work in the medical field as a RN so I don't leave many reviews because I believe anyone working in the medical field should be patient, kind, understanding, compassionate, listen, and take their time with their patients. However, Cassandra from the Kirk Eye Center in River Forest impressed me. Keep having that warm caring heart Cassandra you just don't even know how many people a day you make feel heard and cared about and not just another person with insurance to bill and get paid. I hope that management finds and reads this review and give you the praise (and maybe a raise too) that you deserve!"
"Kirk Eye Center in River Forest is the best ever for great eye care. The Kirk Family has been caring for my eyes forever and after my recent cataract surgery my eyesight is 20/20! They let me know when it’s time for a check-up and the wait time is non-existent. If you need any type of eye care, this is the only place to visit. You won’t be disappointed!"
"Incredible experience at Kirk as a new patient! I made an appointment and was seen the next day. Only 2 minutes from walking in the office door, I was being examined. Rose, who initiated and did the first battery of tests, was pleasant and very informative about each test being done. Dr Carter Kirk was the ultimate ophthalmologist, friendly and adjusting his explanation to a level that could be easily understood. I experienced absolutely the best and most thorough exam ever! As an example of the expertise and competence of this office, the practice has dental students doing their practical training there."
"I have been going to Kirk Eyecare Center for over 20 years and look forward to each and every visit. I know that my vision is in excellent hands and I feel like the staff and Doctors take extreme care with each and every patient. I recommend this facility to everyone I know and It gives me peace of mind to know that my vision is their priority."
"Came in as a walk in for eye discomfort and they were able to squeeze me in asap! Their staff is so kind and accommodating - didn’t have to wait too long to be seen by the doctor. Strongly recommend"
"Fabulous service in optical department!"
"Friendly and quick service, and a reliable eye exam each year. Thanks!"
"I was seen at the time of my appointment, no waiting. The staff was very courteous. Dr. Scott Kirk was very efficient in his exam and discussion of any follow up required. As this was my annual exam, my records were immediately available for comparison purposes. I have been to Kirk Eye Center for over ten years, and intend to continue with them. as I am very satisfied as to the care that I receive."
"Dr Patel was very good and thorough. Its a very pleasant eye center."
"Great yearly check up at this beautiful office. Super friendly staff"
"Was looking to switch eye doctors and Kirk Eye Center was highly recommended. I made an appointment for myself and saw Dr. Patel and had a very good experience. Every employee I dealt with was very nice and helpful. I was able to get in and out very quickly with hardly any waiting around. After my good experience, I decided to make an appointment for my mom who saw Dr. Scott Kirk. Again, very good experience. All of the employees are very nice and helpful. One of the technicians, Ursula, was extremely helpful and made sure my mom who is disabled was cared for and made comfortable throughout the appointment. The whole office works very efficiently without compromising on care. Would highly recommend Kirk Eye Center in River Forest!"
"The staff at the River Forest location are so kind and very friendly. Pat and Joanne are very personable Mimi is great in the optical shop. The doctors are excellent."
"Friendly admin staff and knowledgeable medical personnel. Very understanding and thorough with med history and eye exams for various eye health issues. Helped with insurance red tape / pharmaceutical approval as well, which I have had issues with at other health providers in the past. Refreshing!"
"We love the way the optical department takes care of their clients, especially Robin who is super friendly and accommodating. My family highly recommends Kirk Optical department for all of your eyewear needs."
"The optical department is always so helpful in picking out frames or in my last case I found frames that I loved and brought them in and they were able to order the lenses for me. I also love that you can come in and get adjustments as needed, which is great in my sons case where his glasses get bent out of shape during sports season."
"The Optical Shop was very helpful."
"Fantastic experience ordering my daughter’s first pair of glasses from the optical shop. Dr. Kent discovered her astigmatism after a thorough exam. He has a great demeanor with kids and immediately put her at ease. Highly recommend !"
"Fantastic experience ordering my daughter’s first pair of glasses from the optical shop. Dr. Kent discovered her astigmatism after a thorough exam. He has a great demeanor with kids and immediately put her at ease. Highly recommend !"
"Love the Optical Center at Kirk Eye Center. Great service and personal attention."
"I am extremely happy with my experience at Kirk eye center. The ladies in the optical center were is helpful as they could be, and all very friendly. I brought in a pair of surgical glasses which lens fell out of and the manufacturer would have taken a couple weeks minimum to return these to me. Due to my profession I cannot afford to go more than a couple days without them.the part that concerned me was that these lenses have to be lined up perfectly as they are very costly precision instruments. The staff spent well over an hour helping me with these and we finally we're able to get them back still working order and I am able to see out of them perfectly again. I am extremely impressed that the staff took the time and had the patience to work with me. From now on if I need anything Kirk eye center will definitely be my first go to choice. I thank you while you have a very friendly and outgoing staff there Cheryl Koby L.E. Licenced Electrologist"
"I am extremely happy with my experience at Kirk eye center. The ladies in the optical center where is helpful as they could be in all very friendly. I brought in a pair of surgical glasses where lens fell out timer and the manufacturer would have taken a couple weeks minimum to return these to me. Due to my profession I cannot afford to go more than a couple days without them.the part that concerned me was that these lenses have to be lined up perfectly as they are very costly precision instruments. The staff spent well over an hour helping me with these and we finally we’re able to get them back still working order and I am able to see out of them perfectly again. I am extremely impressed that the staff took the time and had the patience to work with me. From now on if I need anything Kirk eye center will definitely be my first go to choice. I thank you, you have a very friendly and outgoing staff!!!"
"I am extremely happy with my experience at Kirk eye center. The ladies in the optical center were is helpful as they could be, and all very friendly. I brought in a pair of surgical glasses which lens fell out of and the manufacturer would have taken a couple weeks minimum to return these to me. Due to my profession I cannot afford to go more than a couple days without them.the part that concerned me was that these lenses have to be lined up perfectly as they are very costly precision instruments. The staff spent well over an hour helping me with these and we finally we're able to get them back still working order and I am able to see out of them perfectly again. I am extremely impressed that the staff took the time and had the patience to work with me. From now on if I need anything Kirk eye center will definitely be my first go to choice. I thank you while you have a very friendly and outgoing staff there Cheryl Koby L.E. Licenced Electrologist"
"Kirk Eye Center really is the best. Everyone is so nice and friendly - especially the employees in the Optical Department; never in a hurry and always happy to chat. I got my first pair of contacts at Kirk Center when I was 19 years old (that was well over 30 years ago). I keep going back, because they truly are the best. I live an hour away and it's still worth the trip to go back every year for my eye exam (and contacts)."
"I had a problem with my contact today so I came over to the center to see Robin in the optical department. She is absolutely wonderful! Knowledgeable and friendly. She examined and decided that I should see dr carter. This was a first time with him and I was very pleased with both his knowledge and manner. A great place to come to when it comes to the health of your eyes."
"Kirk Eye Center really is the best. Everyone is so nice and friendly - especially the employees in the Optical Department; never in a hurry and always happy to chat. I got my first pair of contacts at Kirk Center when I was 19 years old (that was well over 30 years ago). I keep going back, because they truly are the best. I live an hour away and it's still worth the trip to go back every year for my eye exam (and contacts)."
"I have always had a great experience with Kirk Eye Center. The optical center is wonderful. They have great options and the staff is extremely helpful. I couldn’t find a pair of frames that fit my small face and Mimi recognized immediately the issue. She ordered some frames into the shop and they were a perfect fit. I was thrilled."
"Dr. Kirk and staff are great! The moment you walk in you’re greeted by smiles and a friendly staff. The optical department is great and care on how you like your glasses. They’ll stay with you and give you opinions if you ask for it. Definitely an office worth coming to."
"I had a problem with my contact today so I came over to the center to see Robin in the optical department. She is absolutely wonderful! Knowledgeable and friendly. She examined and decided that I should see dr carter. This was a first time with him and I was very pleased with both his knowledge and manner. A great place to come to when it comes to the health of your eyes."
"I went in for a routine eye exam and had a great experience. Dr Bauer was super personable and thorough. He explained everything and answered all of my questions, even the ones I asked twice :)."
"Kirk Eye Center is an excellent practice filled with extremely attentive and caring ophthalmologists and staff who provide a welcoming experience for eye exams. The staff was very efficient and I never felt like I was lost in the crowd. Dr. Kirk was amazing and thorough and really took the time to listen to my concerns. I've finally found a place to go to for my routine eye care!"
"Best place to go for eye check up and glasses. Hey Russ can you send me a friend request so we can be friends if you don’t mind .??"
"Best place to go for eye check up and glasses."
"Best place to go for eye check up and glasses. Thank you We appreciate the kind words."
"I went in for a routine eye exam and had a great experience. Dr Bauer was super personable and thorough. He explained everything and answered all of my questions, even the ones I asked twice :)."
"I have been a Kirk patient for 15 years. This was my second operation with Dr. Scott Kirk. The cataract removal and laser vision correction was painless and efficiently performed. All personnel were courteous and careful. I recommend Kirk Eye Center to all of my friends."
"I love my new Silhouette Eyeglasses, and my new Maui Jim prescription sunglasses. They make me feel like a million bucks. The optical manager, Robin, was very helpful in helping me with my selection, measuring, and follow up. Kirk Eye Center used a prescription I received from a different optical center. I’ll be going straight to Kirk Eye Center next year."
"I love my new Silhouette Eyeglasses, and my new Maui Jim prescription sunglasses. They make me feel like a million bucks. The optical manager, Robin, was very helpful in helping me with my selection, measuring, and follow up. Kirk Eye Center used a prescription I received from a different optical center. I'll be going straight to Kirk Eye Center next year."
"Dr. Bauer is great. The staff there is all very friendly and good at their jobs, but the wait is looooooong. I waited 20 minutes before being seen by a tech for the eye exam and then 45 minutes from the time I was seated in that waiting area until I was seen by Dr. Bauer. It just seems excessive to be there for an hour and a half.read more"
"Dr. Bauer is great. The staff there is all very friendly and good at their jobs, but the wait is looooooong. I waited 20 minutes before being seen by a tech for the eye exam and then 45 minutes from the time I was seated in that waiting area until I was seen by Dr. Bauer. It just seems excessive to be there for an hour and a half."
"Kirk Eye Center provides caring, thoughtful, and skilled eye care for patients of all ages. The convenience of having the doctor's office, the surgery center, and the optical shop in one location is priceless. I have personally been a patient for over 50 years and would highly recommend this practice!"
"Kirk Eye Center provides caring, thoughtful, and skilled eye care for patients of all ages. The convenience of having the doctor's office, the surgery center, and the optical shop in one location is priceless. I have personally been a patient for over 50 years and would highly recommend this practice!"
"I transferred to this practice a year ago to have my regular eye exams for a medical reason I had a long time ago. After having a horrible experience at my previous clinic, Chicago Eye Institute, I was really impressed by the efficient and friendly service ar the Kirk eye clinic. I've been seeing only Dr. Scott Kirk, who comes across as an intelligent, considerate, and a friendly physician. I would definitely recommend this place to future patients."
"I transferred to this practice a year ago to have my regular eye exams for a medical reason I had a long time ago. After having a horrible experience at my previous clinic, Chicago Eye Institute, I was really impressed by the efficient and friendly service ar the Kirk eye clinic. I’ve been seeing only Dr. Scott Kirk, who comes across as an intelligent, considerate, and a friendly physician. I would definitely recommend this place to future patients."
"Recently, my husband and I had eye exams at Kirk Eye Center. Everyone was just wonderful and supportive. As well, we certainly enjoyed the warm and friendly reception at the front desk and from Judy and the incredible attention, time and detail that Mimi the optician and her colleagues showed us. We ordered our glasses from the Optician Center as well. Great group. Patti Cone"
"Recently, my husband and I had eye exams at Kirk Eye Center. Everyone was just wonderful and supportive. As well, we certainly enjoyed the warm and friendly reception at the front desk and from Judy and the incredible attention, time and detail that Mimi the optician and her colleagues showed us. We ordered our glasses from the Optician Center as well. Great group.Patti Cone"
"I brought my elderly mother to consult with the optical department regarding a new pair of bifocals. Robin was amazing! She was incredibly patient and kind. She went above and beyond what I would expect her to do, all the while showing respect for my mother, even though her particular situation was a challenging one. Robin made our day!"
"I am so happy with all the doctors at Kirk Eye Center. 15 years ago I had LASIK eye surgery and to this day I have 20/20. I return every year for my annual eye exam. And I am always pleased at how wonderful the whole staff is at Kirk Eye Center."
"Thorough eye exams and wide range of frames. our family has gone to them for years!"