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Reviews for Kirk Eye Center

The team at Kirk Eye Center is dedicated to providing a wide range of eye care services to meet your unique vision needs. We are a family-owned practice founded more than 50 years ago, currently spanning three generations of doctors. Over the years, many patients have trusted us to provide high-quality ophthalmology care in a safe and attentive environment. We invite you to take a look at our patient feedback to learn more about what you can expect when you visit us in River Forest or Gurnee, IL.

Filter12 Reviews  
4.0
DAPI
Review from L.P.  |  Source: Yelp  |  Mar 13, 2022

I had refractive lens surgery to correct far sightedness and astigmatism at Kirk eye center, and have had a very good outcome. Scott Kirk performed the incision via laser surgery, and Kent placed the lens...I am very pleased and would recommend anyone interested in vision corrective surgery to consult with Drs. Kirk. More

4.0
DAPI
Review from Anonymous  |  Source: ZocDoc  |  Jun 21, 2021

There was a lot of "waiting" time. Several different associates did preliminary evaluations (not a problem), but had to wait in between each test and then to see Dr. Kirk. I was actually with the Dr. for less than 10 minutes, but time in office was about 2 hours. More

4.0
DAPI
Review from R.C.  |  Source: Google  |  Mar 19, 2021

My opinion on lasik surgery at Dr. Kirks Office: 1. Customer service 2. pain 3. recovery & vision... 1. I had lasik surgery at this office and appreciated the medical staff very much. Once you pass the customer service desk the nurse aids and all staff in back are very welcoming and sweet. Made me feel very comfortable compared to a major lasik company I visited months prior and opted out of doing service with.  I will say that the front desk team could come across a bit rushed and too busy to really focus on me and truly make me feel "special".... after all I'm forking over a lot of money for lasik right? If you ask me, this is an expensive investment I'm making on my sight so I would expect nothing less then top notch service from the greeters. But they didn't perform the surgery so let's move on. Dr. KIRK was pleasant and well experienced. My first visit with him was short but efficient. I only wish I would have shared more about my eyes so that I could feel like he knew more about my health before surgery. I'm sure he had all he needed with his experience through the exams and all... but I guess just to make me feel more at ease with this ...maybe just a few more questions about my eye history. 2. The pain was excruciating.  No one could have EVER prepared me for the pain I felt. Was it the numbing drops? Did they not wait long enough for it to take effect? Was I just not tolerant enough? Were my eyes just too sensisitive from sleeping with contacts over the years? (Something I never shared) am I not good with anesthesia? I had so many questions as to why I felt SO MUCH pain during the surgery process. On my first eye, I felt the cornea lifted up and it burned, but I didn't on the second eye. The pressure on my eyes was unbearable. I was referred here and it was due to several great experiences so I truly don't question the Drs ability and have no negative feedback after my recovery because my results speak for themself ...I CAN SEE!!:)  but just the mere fact that I was expecting "a painless" surgery, and maybe just uncomfortable at most is why I give this a 4 star rating. I will say that most people if not all say its painless so now I just question Everyone's honesty on this! The nurses were fantastic during my breakdown..they were holding my hands and really trying to calm me down. Thank you! I truly felt like you cared and I needed it. I just wanted transparency.. I can prep for the pain... Not for uncertainty. But then again maybe I was just different! 3. Recovery.... I could see on DAY 1 after surgery... very sensitive eyes of course. But I was pleasantly surprised that my vision was great so quickly! Normally -5/-4 ....now 20/20....with a little cloud here and there as I continue to heal... I've been told weeks even months will give final results. But I couldn't be happier with my results already!!! Thank you Dr. KIRK and staff!!! More

4.0
DAPI
Review from R.C.  |  Source: Google  |  Feb 19, 2021

My opinion on lasik surgery at Dr. Kirks Office: 1. Customer service 2. pain 3. recovery & vision... 1. I had lasik surgery at this office and appreciated the medical staff very much. Once you pass the customer service desk the nurse aids and all staff in back are very welcoming and sweet. Made me feel very comfortable compared to a major lasik company I visited months prior and opted out of doing service with.  I will say that the front desk team could come across a bit rushed and too busy to really focus on me and truly make me feel "special".... after all I'm forking over a lot of money for lasik right? If you ask me, this is an expensive investment I'm making on my sight so I would expect nothing less then top notch service from the greeters. But they didn't perform the surgery so let's move on. Dr. KIRK was pleasant and well experienced. My first visit with him was short but efficient. I only wish I would have shared more about my eyes so that I could feel like he knew more about my health before surgery. I'm sure he had all he needed with his experience through the exams and all... but I guess just to make me feel more at ease with this ...maybe just a few more questions about my eye history. 2. The pain was excruciating.  No one could have EVER prepared me for the pain I felt. Was it the numbing drops? Did they not wait long enough for it to take effect? Was I just not tolerant enough? Were my eyes just too sensisitive from sleeping with contacts over the years? (Something I never shared) am I not good with anesthesia? I had so many questions as to why I felt SO MUCH pain during the surgery process. On my first eye, I felt the cornea lifted up and it burned, but I didn't on the second eye. The pressure on my eyes was unbearable. I was referred here and it was due to several great experiences so I truly don't question the Drs ability and have no negative feedback after my recovery because my results speak for themself ...I CAN SEE!!:)  but just the mere fact that I was expecting "a painless" surgery, and maybe just uncomfortable at most is why I give this a 4 star rating. I will say that most people if not all say its painless so now I just question Everyone's honesty on this! The nurses were fantastic during my breakdown..they were holding my hands and really trying to calm me down. Thank you! I truly felt like you cared and I needed it. I just wanted transparency.. I can prep for the pain... Not for uncertainty. But then again maybe I was just different! 3. Recovery.... I could see on DAY 1 after surgery... very sensitive eyes of course. But I was pleasantly surprised that my vision was great so quickly! Normally -5/-4 ....now 20/20....with a little cloud here and there as I continue to heal... I've been told weeks even months will give final results. But I couldn't be happier with my results already!!! Thank you Dr. KIRK and staff!!! More

4.0
DAPI
Review from R.C.  |  Source: Yelp  |  Nov 01, 2020

My opinion on lasik surgery at Dr. Kirks Office: 1. Customer service 2. pain 3. recovery & vision...1. I had lasik surgery at this office and appreciated the medical staff very much. Once you pass the customer service desk the nurse aids and all staff in back are very welcoming and sweet. Made me feel very comfortable compared to a major lasik company I visited months prior and opted out of doing service with.  I will say that the front desk team could come across a bit rushed and too busy to really focus on me and truly make me feel "special".... after all I’m forking over a lot of money for lasik right? If you ask me, this is an expensive investment I’m making on my sight so I would expect nothing less then top notch service from the greeters. But they didn’t perform the surgery so let’s move on. Dr. KIRK was pleasant and well experienced. My first visit with him was short but efficient. I only wish I would have shared more about my eyes so that I could feel like he knew more about my health before surgery. I’m sure he had all he needed with his experience through the exams and all... but I guess just to make me feel more at ease with this ...maybe just a few more questions about my eye history.  2. The pain was excruciating.  No one could have EVER prepared me for the pain I felt. Was it the numbing drops? Did they not wait long enough for it to take effect? Was I just not tolerant enough? Were my eyes just too sensisitive from sleeping with contacts over the years? (Something I never shared) am I not good with anesthesia? I had so many questions as to why I felt SO MUCH pain during the surgery process. On my first eye, I felt the cornea lifted up and it burned, but I didn’t on the second eye. The pressure on my eyes was unbearable. I was referred here and it was due to several great experiences so I truly don’t question the Drs ability and have no negative feedback after my recovery because my results speak for themself ...I CAN SEE!!:)  but just the mere fact that I was expecting "a painless" surgery, and maybe just uncomfortable at most is why I give this a 4 star rating. I will say that most people if not all say its painless so now I just question Everyone’s honesty on this! 3. Recovery.... I could see on DAY 1 after surgery... very sensitive eyes of course. But I was pleasantly surprised that my vision was good! Normally -5/-4 ....now 20/20? I do have to say that when you wear contacts vision is so sharp its not the same with lasik. Its almost like a spark of clarity is missing. Wish I would have been prepared for that. Because you expect perfection ... but its more of natural perfection vs modern perfection if that makes sense? Its almost like you do settle for a tiny bit less . More

4.0
DAPI
Review from R.C.  |  Source: Google  |  Nov 01, 2020

My opinion on lasik surgery at Dr. Kirks Office: 1. Customer service 2. pain 3. recovery & vision... 1. I had lasik surgery at this office and appreciated the medical staff very much. Once you pass the customer service desk the nurse aids and all staff in back are very welcoming and sweet. Made me feel very comfortable compared to a major lasik company I visited months prior and opted out of doing service with.  I will say that the front desk team could come across a bit rushed and too busy to really focus on me and truly make me feel "special".... after all I'm forking over a lot of money for lasik right? If you ask me, this is an expensive investment I'm making on my sight so I would expect nothing less then top notch service from the greeters. But they didn't perform the surgery so let's move on. Dr. KIRK was pleasant and well experienced. My first visit with him was short but efficient. I only wish I would have shared more about my eyes so that I could feel like he knew more about my health before surgery. I'm sure he had all he needed with his experience through the exams and all... but I guess just to make me feel more at ease with this ...maybe just a few more questions about my eye history. 2. The pain was excruciating.  No one could have EVER prepared me for the pain I felt. Was it the numbing drops? Did they not wait long enough for it to take effect? Was I just not tolerant enough? Were my eyes just too sensisitive from sleeping with contacts over the years? (Something I never shared) am I not good with anesthesia? I had so many questions as to why I felt SO MUCH pain during the surgery process. On my first eye, I felt the cornea lifted up and it burned, but I didn't on the second eye. The pressure on my eyes was unbearable. I was referred here and it was due to several great experiences so I truly don't question the Drs ability and have no negative feedback after my recovery because my results speak for themself ...I CAN SEE!!:)  but just the mere fact that I was expecting "a painless" surgery, and maybe just uncomfortable at most is why I give this a 4 star rating. I will say that most people if not all say its painless so now I just question Everyone's honesty on this! The nurses were fantastic during my breakdown..they were holding my hands and really trying to calm me down. Thank you! I truly felt like you cared and I needed it. I just wanted transparency.. I can prep for the pain... Not for uncertainty. But then again maybe I was just different! 3. Recovery.... I could see on DAY 1 after surgery... very sensitive eyes of course. But I was pleasantly surprised that my vision was great so quickly! Normally -5/-4 ....now 20/20....with a little cloud here and there as I continue to heal... I've been told weeks even months will give final results. But I couldn't be happier with my results already!!! Thank you Dr. KIRK and staff!!! More

4.0
DAPI
Review from Anonymous  |  Source: ZocDoc  |  Jun 06, 2019

Dr. Bauer is great. The staff there is all very friendly and good at their jobs, but the wait is looooooong. I waited 20 minutes before being seen by a tech for the eye exam and then 45 minutes from the time I was seated in that waiting area until I was seen by Dr. Bauer. It just seems excessive to be there for an hour and a half.read more More

4.0
DAPI
Review from Anonymous  |  Source: ZocDoc  |  May 28, 2019

Dr. Bauer is great. The staff there is all very friendly and good at their jobs, but the wait is looooooong. I waited 20 minutes before being seen by a tech for the eye exam and then 45 minutes from the time I was seated in that waiting area until I was seen by Dr. Bauer. It just seems excessive to be there for an hour and a half. More

4.0
DAPI
Review from D.F.  |  Source: ZocDoc  |  May 27, 2019

The office needs modernizing. I did have to wait to get in, but once I did, it went smoothly. More

4.0
DAPI
Review from H.C.  |  Source: Google  |  Oct 03, 2018

When I originally came to Kirk Eye Center I had no vision in my right eye. I had visited a a center in the Southeast surburb of Chicago and was told that I had vitreous hemorrhaging on the back of my retina. I was instructed to sleep at a forty five degree angle and it would dissipate. After coming back for three weeks with no success, I was sent to a Retinal Surgeon.The retinal surgeon also told me to sleep at a forty five degree angle and it would dissipate in a few days. After I returned in a week the surgeon told me that he would have to do surgery on my retina.He explained to me that he was on the staff at the University of Chicago and that I should get on his list to have the surgery as soon as possible. At this time I told him that I wanted to get a second opinion.He seemed unhappy that I would do that. I was told by a friend that I should go to Kirk Eye Center in River Forest. When I made an appointment at KEC, I spoke with the nurses there and went in to see DR. Scott Kirk. After being examined by Dr Scott who stated that he did not see what the first Opthamologist and Surgeon were talking about.He then brought in Dr. Kent Kirk and the head surgical assistant.They together determined that it was a stage four cataract. Dr Scott then summoned the resident Retinal Surgeon.After the Retinal Surgeon , Dr. Blake Horio looked, he turned the light off, dropped his head and sadly said that " some one was trying to make some money and if they are doing this to you they are doing it to others".Dr Horio then stated that I should come to his office in Hinsdale and he wanted to do a B- Scan.He also stated that it looked like a stage four cataract. I was given an appointment to see Dr.Horio three hours later. Upon arriving at his office and having a B Scan he showed me a rectangular card with two large black circles in the center that were surrounded by what looked like the milky way.He said that if there had been any hemorraging those star like objects would be in the black circles. He then told me to go back to KEC and have Dr. Scott and Lovie (surgical assistant) remove the cataract and I WOULD BE ABLE TO SEE. After making an appointment I went in a week later. On the day of the surger I was greeted by the friendly staff that assured me that everything would be okay. After what seemed to be about fifteen minutes Dr. Scott Kirk asked me how many fingers did I see. I was able to respond correctly right away. After my first post operation visit my vision was 20/25.When I went back two weeks later my vision was 20/20 and i was very happy As a result of this experience I would highly recommend the Kirk Eye Center. I went back a year later and had the left eye cataract removed and all went well.I have gone back for exams and I am grateful for my vision and the professionalism at the Kirk Eye Center. For courteous and professional care I would highly recommend the Kirk family of opthammologist and their superior staff. H. Lavell . More

4.0
DAPI
Review from H.C.  |  Source: Google  |  May 28, 2018

When I originally came to Kirk Eye Center I had no vision in my right eye. I had visited a a center in the Southeast surburb of Chicago and was told that I had vitreous hemorrhaging on the back of my retina. I was instructed to sleep at a forty five degree angle and it would dissipate. After coming back for three weeks with no success, I was sent to a Retinal Surgeon.The retinal surgeon also told me to sleep at a forty five degree angle and it would dissipate in a few days. After I returned in a week the surgeon told me that he would have to do surgery on my retina.He explained to me that he was on the staff at the University of Chicago and that I should get on his list to have the surgery as soon as possible. At this time I told him that I wanted to get a second opinion.He seemed unhappy that I would do that. I was told by a friend that I should go to Kirk Eye Center in River Forest. When I made an appointment at KEC, I spoke with the nurses there and went in to see DR. Scott Kirk. After being examined by Dr Scott who stated that he did not see what the first Opthamologist and Surgeon were talking about.He then brought in Dr. Kent Kirk and the head surgical assistant.They together determined that it was a stage four cataract. Dr Scott then summoned the resident Retinal Surgeon.After the Retinal Surgeon , Dr. Blake Horio looked, he turned the light off, dropped his head and sadly said that " some one was trying to make some money and if they are doing this to you they are doing it to others".Dr Horio then stated that I should come to his office in Hinsdale and he wanted to do a B- Scan.He also stated that it looked like a stage four cataract. I was given an appointment to see Dr.Horio three hours later. Upon arriving at his office and having a B Scan he showed me a rectangular card with two large black circles in the center that were surrounded by what looked like the milky way.He said that if there had been any hemorraging those star like objects would be in the black circles. He then told me to go back to KEC and have Dr. Scott and Lovie (surgical assistant) remove the cataract and I WOULD BE ABLE TO SEE. After making an appointment I went in a week later. On the day of the surger I was greeted by the friendly staff that assured me that everything would be okay. After what seemed to be about fifteen minutes Dr. Scott Kirk asked me how many fingers did I see. I was able to respond correctly right away. After my first post operation visit my vision was 20/25.When I went back two weeks later my vision was 20/20 and i was very happy As a result of this experience I would highly recommend the Kirk Eye Center. I went back a year later and had the left eye cataract removed and all went well.I have gone back for exams and I am grateful for my vision and the professionalism at the Kirk Eye Center. For courteous and professional care I would highly recommend the Kirk family of opthammologist and their superior staff. H. Lavell . More

4.0
DAPI
Review from N.V.  |  Source: Yelp  |  Aug 09, 2014

Folks here know what they are doing and I will use the eye services again when needed. More

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